Build vs. Buy vs. Open Source: CRM for a 200-Person SaaS Company
When a fast-growing SaaS company's homegrown sales tools started breaking under the weight of a 40-person revenue team, leadership faced a pivotal choice: invest in building a custom CRM tailored to their unique quoting workflow, or adopt a commercial platform and reshape their process around it. The decision carried real stakes — a wrong move meant either a 12-month engineering distraction or a multi-year vendor lock-in. DeeCee.ai helped them structure the entire decision in under 25 minutes.